Terms & Conditions
Sensual Sutra Ltd, Is a company registered in England & Wales, registration number 11704661. The Site, including operation, published material and products are all owned and created by Sensual Sutra Limited.
Please read the following terms and conditions carefully, ensuring you understand them before placing an order on the Site. Please note before placing an order you will be prompted to agree to the following terms and conditions. If you are not willing to agree to the following terms then you will not be permitted to make a purchase through the Site.
The terms and conditions can on occasion change requiring you to re-read the terms and agree to them upon each purchase on the Site.
Age of Consent – The Site is designed and intended for ADULTS ONLY. By viewing or making a purchase on the Site you declare and agree that you are of legal age, 18 years or older.
Content and Information – The Site contains information in the form of text, pictures, logos, graphics, designs, buttons, icons, videos and other materials which are all created by Sensual Sutra Limited for the purpose of entertainment and pleasure. Please be aware that there may be errors, omissions and/or inaccuracies throughout the Site.
Returns & Cancellations – If you believe a product that you purchased from the Site is in any way faulty or not as described, you may return it in according to the Site’s Returns/Refund Policy To cancel an order in accordance with your legal right to do so, you must contact us immediately and the appropriate steps will be taken as outlined in the Returns/Refund Policy.
Pricing – Sensual Sutra Limited hold the right to change prices to any product without notice. In the event that a product price is listed incorrectly due to a typographical error, Sensual Sutra Limited have the right to refuse or cancel any purchase made of any product if listed with the incorrect price. If a payment has already been made and the order is cancelled due to the incorrect price then the full amount will be promptly refunded to you, using the method of payment selected.
Shipping – All of our items are shipped via a third party carrier – various. Once you have completed your order Sensual Sutra will aim to dispatch the item/s within seven business days unless otherwise stated Sensual Sutra Limited reserve the right to extend dispatch times based on product availability. Sensual Sutra Limited are not responsible for delivery times once the parcel is accepted by the third party carrier. Should you provide the wrong address when placing an order, Sensual Sutra Limited are not obliged to re-send the order to the correct address at the expense of Sensual Sutra Limited.
Credit Card Payments – The Site allows payments to be made via Visa, Mastercard or American Express credit cards. These payments are processed through an external company, Stripe. Sensual Sutra Limited do not receive any of your card details that are entered on the Site. Stripe have their own separate terms and conditions which are not associated with Sensual Sutra Limited. If paying by Visa, Mastercard or American Express, charges will be billed to ‘Sensual Sutra Limited’.
Links to Other Sites – Sensual Sutra Limited is not responsible for any content or external websites that are linked from the Site.
Limitation of Liability – All products on the Site are intended for Adults Only. No descriptions or text on the Site should be interpreted as directions of use for a product. It is your responsibility to use a product safely and within your capabilities.
Applicable Law – By using the Site, you agree that the laws of your state, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Sensual Sutra Limited.
Severability – In the event that any provision of the following terms and conditions is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by the applicable law. Further, the remaining paragraphs will remain in full force and effect.
Licensing – All products that are sold on the Site are created, produced and owned by Sensual Sutra Limited.
Disclaimer – The buyer accepts all responsibility for what the product is used for. The seller of products, Sensual Sutra Limited will not be held responsible for any situations which may occur from any product. The products at Sensual Sutra Limited are made out of the most appropriate materials such as body safe silicone. Silicone can take some abuse, but like anything soft it can tear. With care taken, this item can last for a very long time. Although each product goes through rigorous quality control, they are handmade and therefore will have minor imperfections. Colour will vary slightly with each product.
Contact – If you have any questions or require further information about the terms and conditions for the Site please contact us via the following email address: firstname.lastname@example.org